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Keizer Refrigeration’s Wayne Merrill Receives “Dealer Service Manager Of The Year” Award For The Entire Carrier Transicold Network

Mar. 8 2019 Miscellaneous By Mid-States Utility

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FOR IMMEDIATE RELEASE

Contact: Katerina Pickup, Marketing Manager, (402) 331-4740 / (712) 252-0724
Keizer Refrigeration’s Service Manager Receives “Dealer Service Manager Of The Year” Award For The Entire Carrier Transicold Network

SIOUX CITY, IA, Mar 7, 2019. Wayne Merrill, the Service Manager for Keizer Refrigeration, a Sioux City based distributor for a global leader in transport refrigeration Carrier Transicold, has been awarded the 2018 Dealer Service Manager of the Year for the entire Carrier Transicold network. The awards ceremony was held over last weekend in Scottsdale, AZ, and was attended by Carrier Transicold dealers from the United States, Canada, Mexico, Brazil, Ecuador, Venezuela, Central America and the Caribbean who all gathered for the event which was themed “Way Beyond Cool” to highlight the many products and services the network offers beyond simply providing cold air. Nominees for the Dealer Service Manager of the Year category were judged on demonstrated ability to capture and retain key accounts, customer satisfaction, service assurance assessment scoring, technician training compliance and shop efficiency and training.

The President of Keizer companies Shane Keizer said: “Wayne is an exceptional team leader and his endless drive to teach and encourage others has resulted in us having a second-to-none service technician team our customers can truly rely on. As it happens, Wayne is retiring from his Service Manager position this fall after 17 years with our company. He will remain working for us in a part time capacity, helping with training our technicians. This award could not arrive at a better moment to recognize his vast contribution to our business and the Carrier Transicold network. I am tremendously proud of Wayne and his team.”

Wayne joined Keizer Refrigeration in 2002 as a Unit Sales and Service Representative and soon he was promoted to his current Service Manager role. Wayne and his wife Rita have 4 children – Julie, Jason, Greg and Christine and they reside in Sioux City, IA.

Keizer companies took away a total of 4 awards – the “Dealer Service Manager of the Year”, “Brick & Mortar Award” for their new facility in Sioux City at 5220 Harbor Drive alongside the I-29 and “NextLevel 2 Platinum” and “Quota Buster” awards for Keizer Refrigeration’s sister dealership Transport Refrigeration of South Dakota which operates in Sioux Falls, SD. “We are honored to receive all these prestigious awards” the Treasurer and Secretary of Keizer companies Stacy Bricker said: “Our Dad started Keizer Refrigeration with his partner Jackie back in 1976, servicing equipment from the back of their pickup truck. He followed his American Dream and today we employ over 160 staff in our four locations and still recruiting more. I know that Dad would be proud.”

About Keizer Refrigeration
Keizer Refrigeration is an authorized Carrier Transicold dealer specializing in truck trailer, container, transport air conditioning and auxiliary power equipment. The company also services new and used Carrier units, auxiliary power units and sells a variety of aftermarket parts. Keizer Refrigeration has 24/7 emergency roadside service available day or night. Keizer Refrigeration started in 1976 when Jim and Jackie Keizer began operating on refrigeration units at truck stops and businesses out of the back of their pickup truck. Business grew quickly and now the company is one of the largest family owned Carrier Transicold dealerships in the network, supporting the U.S. transportation industry which moves over 11 billion tons of freight annually and employs over 3.5 million truck drivers. For more information on Keizer Companies visit www.midstatesutility.com or call (800) 369-2653.

About Carrier Transicold
Carrier Transicold helps improve transport and shipping of temperature-controlled cargoes with a complete line of equipment and services for refrigerated transport and cold chain visibility. For more than 45 years, Carrier Transicold has been an industry leader, providing customers around the world with advanced, energy-efficient and environmentally sustainable container refrigeration systems and generator sets, direct-drive and diesel truck units, and trailer refrigeration systems. Carrier Transicold is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. For more information, visit www.transicold.carrier.com.